Due to food safety risk, we do not accept returns of shipped cookies since it is a perishable product. If your order was shipped incorrectly you must contact us immediately you receive your order and we will resolve your problem.

WE ARE NOT TO BE HELD RESPONSIBLE FOR PRODUCT THAT HAS BEEN AFFECTED BY TEMPERATURE DURING THE DELIVERY PROCESS.

WE RESERVE THE RIGHT TO REFUSE OR CANCEL ANY ORDER THAT APPEARS TO BE FRAUD OR AN UNAUTHORIZED OR ILLEGAL TRANSACTION.

You can contact us at any time via email to be able to evaluate the problem of your order and offer you alternative solutions.